Business Performance Manager

Descrição
Resumo
Empregos Similares

Atualizada 06/08/2026

Business performance, operational oversight and stakeholder relationships.
Key business partner to local and global leadership.

Sobre nosso cliente

This position is a key member of the Brazilian operation and will serve as the right hand to the Country Director, playing a critical role in the company's expansion plans. The role combines business performance, operational oversight, financial control and stakeholder management, offering significant exposure to senior leadership and future growth opportunities within the broader global operations structure. Regular interaction with airport partners, suppliers and operating partners will be an important component of the position, as well as occasional travel within Brazil.

Descrição

Monitor and analyze business performance across lounge operations in Brazil, identifying opportunities to improve revenue, efficiency and overall results.
Develop, manage and enhance reporting frameworks, KPIs and dashboards, providing actionable insights to support strategic and operational decisions.
Partner closely with Finance on budgeting, forecasting and financial planning activities, ensuring alignment between business performance and financial targets.
Track operational and financial metrics, proactively identifying performance gaps, risks and improvement opportunities.
Manage relationships with third-party operators, suppliers and service providers, ensuring compliance with SLAs, contractual obligations and performance expectations.
Support contract negotiations, vendor management and cost optimization initiatives across the Brazilian operation.
Prepare and deliver management reports, business reviews, presentations and documentation required by local leadership, airports and global stakeholders.
Act as a liaison between local operations, Finance, commercial teams, airports and global leadership, ensuring effective communication and alignment of priorities.
Support audits, operational reviews and continuous improvement initiatives aimed at enhancing service quality and operational efficiency.
Assist senior leadership with business development activities, new opportunities and strategic projects related to the growth of the Brazilian operation.

Perfil desejável

Strong analytical mindset with the ability to translate data into business recommendations. Process-oriented professional with strong organizational skills and attention to detail.
Experience in business planning, performance management, business intelligence, FP&A or operational analysis.
Ability to manage multiple stakeholders and build effective relationships across local and international teams. Commercial awareness combined with solid financial acumen.
Self-starter with a hands-on attitude and strong sense of ownership.
Advanced Excel and reporting capabilities. English proficiency sufficient to communicate with international stakeholders, participate in meetings and prepare reports.